Articles on: Badges & Widgets

Why Are My Widgets Not Appearing When Using the Widget API?

A few reasons your widgets may not be appearing when using the Widget API.

Using a an automation specific widget outside of our current set-up. For example, if you have a 'Per Order' Automation set-up, but are trying to add the 'Per Product Widget' it will not generate. Instead you'll want to use the 'Per Order Widget Snippet' .

To understand which impact specific widgets you can use, login to your account and review which automations you've set-up.




Having an incorrect Shop Unique Name.

If you're having difficulty locating your Shop Unique name, click here to review our guide on how you can find it.



If the above are correct, however you're still experiencing difficulty, please feel free to contact us via our live chat or via support@getgreenspark.com.

Updated on: 14/10/2024

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