Technical Support

• Why Is There a Broken Link Where My Badge Should Be?

  This link shows due to the automatic widget being enabled within the Shopify Theme editor without including the necessary IDs. To remedy this, you can either remove the badge or input the necessary variables. If you would like to remove the badge you'll want to disable the automatic widget in the Shopify Theme Editor: You can do this by sliding the toggle. (https://storage.crisp.chat/users/helpdesk/website/3fa02643ae649600/screenshot-2024-01-30Popular

• How Do I Add A Badge To My Website?

  Adding our dynamic badges and widgets to your store is easy and can be done in a few short steps. To find out how to add your badges to your site, click your chosen integration below: Ecommerce Shopify WooCommerce Amazon eBay (hSome readers

• How To Edit My Widget With CSS Selectors In Shopify

  Start by adding the widget you would like to your website. Then from here you'll want to view the widget from the Frond End of your site. Now right click on the widget and select 'Inspect'. Select the part you want to edit on the widget and within the inspect tab copy the class you wish to edit. Then you will want to go to your Shopify editor. Click through to the customer CSS Box. Paste the class you copied from the front end of your site and make your desired edit.Few readers

• How To Use The Shopify Plus Checkout Extension

  For all Shopify plus users, the checkout widget can be added to your store, using out checkout extension. This can be done using a few simple steps below: Start by intergrating Greenspark into your Shopify store and set-up an automation of your choice. Once the automation is set-up navigate to your Shopify theme editor, click through to settings and select 'Checkout'. Next, select 'Customise'. Then from here, in the side bar, select 'Add app block' and select the Greenspark's CheFew readers

• Can I Edit Widgets With CSS Selectors?

  Yes, you can customise and style the widgets with CSS selectors. Every CSS selector for the html tag that could be updated starts with a gs-prefix. For guidance on how to style the widgets with CSS selectors click here. For general information on CSS selectors click here.Few readers

• Having Trouble Getting A Widget Up On Your Site?

  If you've noticed that when adding a widget to your theme editor it appears but upon saving the widget it doesn't appear on your live product page. It could be that you're using a widget that is not in line with your automation set-up. For example, if you've set-up an automation to build impact 'Per Order', you will want to use the 'Per Order Impact Widgets'. In this instance a 'Per Product Impact Widget' will not appear as you, as it doesn't align with your automation set-up. BeloFew readers

• General CSS

  A cascading style sheet (CSS) changes how elements are displayed in your theme, and can control the appearance of several pages at one time. You can customise your theme beyond the settings that are built into a theme by using the custom CSS feature.Few readers

• Can Non-Shopify Plus Users Add The Widget To Their Checkout?

  Unfortunately, at the moment, the checkout widget can only be added through the Checkout extension for Shopify plus users.Few readers

• How Do I Add Widgets Through Gempages?

  If you're looking to add widgets to your Shopify site using Gempages, below is a step-by-step video guide.Few readers

Widget API

• How To Add Widgets Using The Widget API

  1. You'll First Want To Start By Creating A Widget API Key: You can find your API keys in your Account under the API Keys tab. Click on the 'Create API Key' button to start. Name your API key and choose 'Widget API' as the type, then click on the 'Create API Key' button to generate your key. (https://storage.crisp.chat/users/helpdesk/website/3fa02643ae649600/screenshot-Popular

• Why Are My Widgets Not Appearing When Using the Widget API?

  A few reasons your widgets may not be appearing when using the Widget API. Using a an automation specific widget outside of our current set-up. For example, if you have a 'Per Order' Automation set-up, but are trying to add the 'Per Product Widget' it will not generate. Instead you'll want to use the 'Per Order Widget Snippet' . To understand which impact specific widgets you can use, login to your account and review which automations you've set-up. (https://storage.crisp.chat/userFew readers